Industry

Hospitality and restaurants

Taking table reservations by phone, answering timing and menu basics, and confirming bookings.

The template

Built into these calls

  • The agent checks the slot before booking and offers the nearest two times when it is full.
  • Changes and cancellations are found by the caller's phone number.

On every call

  • Hindi, English and Hinglish

    The agent replies in the language the caller speaks, on our own speech and language models.

  • Tested before it dials

    Scripted callers run through the graph in workflow tests, with a probe of every safety transition.

  • Your telephony

    Exotel, Twilio or Plivo, with your own account. Numbers can be simulated while you build.

  • Prepaid, per minute

    Calls draw from a wallet, and each call record shows what it cost.