Industry
E-commerce and D2C
Confirming cash-on-delivery orders, fixing a failed delivery and one light call after an abandoned cart. Short calls with a clear outcome, often answered on the keypad.
The 3 templates
Cash-on-delivery order confirmation
Confirms COD orders and the delivery address before dispatch, to cut fake orders and returns.
Open the templateDelivery reschedule / failed delivery
Calls after a failed delivery attempt to fix the address and agree a new delivery day.
Open the templateAbandoned cart recovery
A light, single call to shoppers who left items in the cart: answers questions and offers help to finish.
Open the templateBuilt into these calls
- COD calls end as confirmed, cancelled or callback, and your order system is updated.
- A buyer who wants to cancel is not pushed.
- The cart call is a single, light call, and a shopper who asks for no more calls is not called again.
On every call
Hindi, English and Hinglish
The agent replies in the language the caller speaks, on our own speech and language models.
Tested before it dials
Scripted callers run through the graph in workflow tests, with a probe of every safety transition.
Your telephony
Exotel, Twilio or Plivo, with your own account. Numbers can be simulated while you build.
Prepaid, per minute
Calls draw from a wallet, and each call record shows what it cost.