Industry
Banking and cards
Payment reminders, card welcome calls, KYC chasers and loan enquiries. These calls involve money and identity, so the templates verify on the keypad, mask what was said and keep the tone gentle.
The 5 templates
Credit-card payment reminder
Reminds card holders of the amount due, confirms identity on the keypad and records a promise-to-pay date.
Open the templateEMI / loan soft reminder
A gentle reminder before or just after an EMI date, with a promise-to-pay date and a callback option.
Open the templateCard activation & welcome call
Welcomes a new card holder, explains how to activate safely and answers first questions.
Open the templateKYC / document follow-up
Reminds customers which documents are pending, explains how to submit them and books a callback.
Open the templateLoan lead qualification
Calls people who enquired about a loan, checks basic eligibility and books a callback from an advisor.
Open the templateBuilt into these calls
- Card digits are typed on the keypad, never spoken and never stored.
- The agent never asks for a PIN, CVV or OTP, and says so when it matters.
- Every call opens with an AI disclosure line and respects your calling window.
On every call
Hindi, English and Hinglish
The agent replies in the language the caller speaks, on our own speech and language models.
Tested before it dials
Scripted callers run through the graph in workflow tests, with a probe of every safety transition.
Your telephony
Exotel, Twilio or Plivo, with your own account. Numbers can be simulated while you build.
Prepaid, per minute
Calls draw from a wallet, and each call record shows what it cost.