Industry

Logistics

Following up with drivers and delivery partners who started signing up: which documents are missing, when training is, and the first shift.

The template

Built into these calls

  • Pending items are read from your onboarding system, not guessed.
  • Partners who drop out are recorded with their reason.

On every call

  • Hindi, English and Hinglish

    The agent replies in the language the caller speaks, on our own speech and language models.

  • Tested before it dials

    Scripted callers run through the graph in workflow tests, with a probe of every safety transition.

  • Your telephony

    Exotel, Twilio or Plivo, with your own account. Numbers can be simulated while you build.

  • Prepaid, per minute

    Calls draw from a wallet, and each call record shows what it cost.